MICROSOFT SOLUTIONS

Systemtech Group and Microsoft’s longstanding partnership demonstrates our focus on collaboration and innovation. We are a Gold Certified Partner of Microsoft which means systemtech Group is ideally positioned to sell, design, implement, support, and commission and maintain leading edge Microsoft based solutions across the ‘stack’…From infrastructure solutions to business applications to software development, integrated solutions and enterprise reporting. With a fifteen year successful and proven track record selling and deploying Microsoft Solutions we are not new to either the technology or implementing bleeding edge IT solutions that deliver business benefits. Our modus operandi is not to implement IT for the sake of technology, but to ensure that our customers realise business benefits from the solutions we implement.

Through a close working relationship with Microsoft, we have the specialized skills and expertise to help you capitalize on next-generation technology. Our Microsoft Solutions address the entire Microsoft solution lifecycle, from initial strategy services through planning, design, implementation, integration and ongoing management, for solutions based on key Microsoft technologies.


CUSTOMER RELATIONSHIP MANAGEMENT (CRM)

Microsoft Dynamics CRM is a robust transactional data management system for managing relationships with your customers, partners and prospects. It provides the central database for account and contact management along with workflow to manage the critical processes that make an organization tick. more ...

Key Features Of Microsoft Dynamics CRM

  • Sales Automation: Microsoft Dynamics CRM sales automation capabilities allow an organization to manage all aspects of the sales process. From lead to opportunityto sale, Dynamics CRM provides all the functionality you need to effectively manage your pipeline.
    • Lead management
    • Opportunity management
    • Automated reminders
    • Activity tracking
    • Pipeline reporting
  • Marketing Automation: Microsoft Dynamics CRM marketing automation capabilities enable organizations to better connect with their customers and prospects. The marketing capabilities allow a marketing team to target exactly who they would like to market with visibility into the success
    • of their campaigns.
    • Email automation
    • Campaign management
    • Campaign reporting
  • Customer Service : Microsoft Dynamics CRM provides a built-in service module that is designed to address a critical part of an organizations goals around improving customer experience.
    • Case management
    • Workflow routing and queues
    • Service scheduling

Microsoft Sharepoint

SharePoint has become and industry leading technology for portals, collaboration and more. SharePoint includes many of the capabilities offered by competitive point solutions but offers them as a single platform. more ...

Key Features of Microsoft SharePoint

  • Sites: SharePoint Sites allows an organization to manage all of their web properties, internal and external via a single platform.
  • Communities: SharePoint has a long history of strong collaboration capabilities. With SharePoint 2010 organizations can easily take advantage of thecollaboration tools to create communities to support a variety of scenarios. Teams Projects Social
  • Content : SharePoint is a robust content management platform allowing organizations to manage different types of content leveraging keyfeatures such as metadata, retention policies, version control, and publishing.
  • composite : SharePoint provides a framework to create composite solutions that bridge systems to allow for integration into other platforms. Compositesolutions allow organizations to deliver solutions around a single context such as customer, project, or product. Customers Projects Products
  • Insights : SharePoint includes a visually rich business intelligence framework enabling organizations to create easy to use dashboards to gain insightinto the organization. With SharePoint 2010, an organization can integrate with existing data sources to create solutions of the following types. Performance Management Reporting Data Analysis
  • Search : SharePoint 2010 has a built-in search engine that allows users to search through content stored in SharePoint and content stored in other sources such as databases. Search allows organizations to quickly surface "hidden" information and to better connect to experts in the organization

Unified Communication (LYNC)

Lync (formerly Office Communications Server) is the key platform for real-time Unified Communications. Lync provides multiple capabilities for improving how an organization interacts with its employees, customers and partners. more ...

Key Microsoft Lync Features

  • Presence and Availability.: Rich presence and instant messaging capabilities help workers find and communicate with one another efficiently and effectively. Integration withfamiliar Microsoft Office productivity tools and Microsoft SharePoint makes instant messaging (IM) and presence a natural part of everydayworkflow, enhancing collaboration while making knowledge and expertise inside the organization readily accessible to all users.
  • Audio/Video/Web Conferencing: Dial-in conferences can be created on-demand or as scheduled events directly from a call (ad hoc) or from Outlook (scheduled). Full, integrated web conferencing solutions with easy, “one-click” scheduled or ad-hoc desktop sharing. Integrated video conferencing forinternal/external users, with support integration with many room-based systems. Conferencing works with both internal users and Internet-basedusers.
  • Group Chat : The Lync Server Group Chat console allows groups of users to participate in ongoing discussions on topics of shared interest.The history of the conversation is maintained so that teams in different locations and departments can review discussions,even when users are online at different times. Group Chat enhances team communication and enables geographically distributed teams to worktogether efficiently. The interface provides users with a list of available chat rooms on specified topics, provides tools to search through the history of discussions, and offers filters/alerts for notification on new posts on a particular topic.
  • Integrated Voicemail in Outlook : With Exchange 2010, organizations can replace their existing/legacy voicemail with a true Unified Messaging (UM) solution.With Exchange UM, users can receive their voicemails in Outlook, web browsers and smart phones, making it easy to manage messages.The voicemail messages also include a speech-to-texttranslation of the message in addition to the audio, allowing users to review messagesbefore listening
  • Dynamic Voicemail Handling : Voicemail greetings are integrated with features like Outlook Out-of-office, allowing for automatic activation of the appropriate greeting, and automatic return to normal greeting as set via the schedule. In addition, advanced call handling rules allow for contact-specific greetings and response options. With this feature, users can allow specific callers to transfer to their cell phones or other personnel.

Microsoft Exchange Server

In a time when your organization requires its communication tools to be cost-effective and flexible, Microsoft Exchange Server 2010 enables you to achieve new levels of reliability and performance by delivering features that simplify your administration, help protect your communications, and delight your users by meeting their demands for greater business mobility. Microsoft Exchange, the cornerstone of Microsoft’s unified communications solution, has long been the choice of organizations like yours to enable rich and productive collaboration among its users. We at Systemtech software ventures can help you company achieve better business outcomes while controlling the costs of deployment, administration, and compliance. Our Exchange server solution delivers the widest range of deployment options, integrated information leakage protection, and advanced compliance capabilities, that combine to form the best messaging and collaboration solution available. more ...

Key features of Microsoft exchange

  • Flexible and Reliable: The pressure to optimize your IT infrastructure for ever-changing business conditions requires you to be agile and that means investing in solutions that provide you and your organization choice. Exchange Server gives you the flexibility to tailor your deployment based on your unique needs and a simplified way to help keep e-mail continuously available for your users.
  • Anywhere Access: The success of your business hinges on your ability to make your users more productive and effective through the technology solutions you deliver. Exchange Server helps your users get more done by giving them the freedom to securely access all of their communications – e-mail, voice mail, instant messaging, and more – from virtually any platform, Web-browser, or device through industry standard protocols. Your users live their business lives in their inboxes every day. For so many organizations, Exchange has been the foundation of a universal inbox.
  • Protection and Compliance : In today's increasingly regulated environment, it has become critical to efficiently preserve business records.This includes e-mail which has quickly become the principle source of data in legal discovery and other compliance-related investigations.But managing e-mail for compliance has become particularly challenging for most organizations. The problem is that, as e-mail volume grows beyond inbox storage limits, users are often forced to move this mail off e-mail servers and onto PCs and laptops as PST(personal storage) files. This isolates e-mail, making it more difficult to manage and search in a way that meets compliance requirements.To address this PST problem and ease the compliance burden, Exchange 2010 delivers new, integrated e-mail archiving and retention functionality–including granular multi-mailbox search and immediate legal hold. When you combine this with the flexibility provided by theExchange storage architecture, you can take better control of your corporate information, while providing your users with a streamlined experience that does not disrupt the way they manage their inboxes every day.

Advanced SQL Server

SQL Server provides the critical capabilities for managing, aggregating and reporting on data. Through Analysis Services and Integration Services, systems can be brought together to create a centralized data warehouse improving report accuracy and timeliness. more ...

Key Features of SQL Server

  • Reporting Services (SSRS): Reporting Services provides the ability to design custom reports connecting to multiple data sources.
  • Integration Services (SSIS) : Reporting Services provides the ability to design custom reports connecting to multiple data sources.
  • Analysis Services (SSAS) : Analysis Services provides multi-dimensional database services (OLAP) to for complex business intelligence scenarios.
  • Microsoft Hyper-V Virtualization:
  • Desktop virtualization:

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